Predictors of job satisfaction in pharmacists

Sanguan Lerkiatbundit, Asst. Prof., D. of Pharmaceutical Ad., F. of Pharmaceutical Sci., PSU.
Corresponding e-mail : lsanguan@makok.pharmacy.psu.ac.th

Published : J. of Social and Administrative Pharmacy 2000, 17(1) : 45-50
. Key words : job satisfaction, predictors, pharmacy practice, job characteristics

The main objective of this study was to determine the relative importance of various predictors of job satisfaction derived from previous research and job characteristic theory. A cross-sectional mail survey was used. The subjects were 1,396 practicing pharmacists in six upper Midwest states of U.S.. The usable response rate was 54.3% (n=758). Job satisfaction was measured using Caplan et al's scale.

Owners/partners reported a higher level of job satisfaction than staff. Those in independent pharmacies and hospital pharmacies had a higher level of job satisfaction than chain pharmacists. Skill utilization, autonomy, role conflict, routine, supervisor support, patient cooperation, workload, and coworker support (in the order of their importance) explained 38.4% of the variance in job satisfaction. The differences of job satisfaction among job positions and work settings could be explained by the differences of various job characteristics associated with them.

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